Deadline: October 19, 2019
The Farmington Hotel is located right in front of Roberts International Airport in Robertsfield. It has set new standards in Liberia’s hospitality industry and beyond with 164 rooms, restaurants, bars, recreational facilities, and the country’s largest conference facilities.
Job Overview: We’re looking to join our growing team with a professional, coordinated hotel receptionist.In this place, you can welcome visitors to our hotel, make future reservations for them, and generally take care of any needs during your stay. The ideal candidate would provide visitors with maximum satisfaction, providing an excellent picture of our hotel that leaves a lasting impression.
A receptionist is someone who performs various administrative tasks, including replies to telephones and provides information to the public and customers. People are often the first people to be approached by the public or the client. They make a good initial impression of the organization, which can influence the success of the organization.
Duties •Greet hotel guests; address any queries or complaints • Provide an excellent guest experience • Maintain an organized front desk • Operate computer programs and multiline telephone systems • Maintain guest records and book reservations • Complete basic cashier and bookkeeping duties • Contact required staff to solve problems when challenges occur, ensuring guest satisfaction.
Specifications/Eligibility • University degree or equivalent • Significant work experience managing duties of guest service, ideally in a hotel/reception environment • Strong working knowledge of the Microsoft Office Suite and all other related computer programs • Effective written and verbal communication skills; • Fluent English • Proactive approach to addressing issues that may occur • Highly relevant computer programs *Good written and verbal communication skills; • English fluent • Proactive approach to issues that may arise • Highly organized, multitasking, prioritizing and working under pressure • 2 years of work experience * Liberian citizen
HOW TO APPLY?
Email your full request (cover letter, resume & references) to jobs@thefarmingtonhotel.com with resumption date as soon as possible.
